Orders will ship within 3-5 business days. Domestic orders will arrive within 3-5 business days and international orders will vary but are expected to arrive within 7-21 business days.
Change your mind? That's okay! We're happy to work with you should you decide to return your unused item.
Your item is eligible for a return if it meets the following criteria:
- is in unused condition
- is in it's original packaging and dust bag
- was purchased within 30 days
Please email us at firstname.lastname@example.org to process your return if your item meets the criteria. Item must be shipped within the 30 day period. Customer is responsible for the return shipping costs unless the item has arrived damaged. We will issue a refund for the product in 3-5 business days upon receiving and inspecting the item. We reserve the right to reject refund requests if the item does not meet our policy requirements.
If the item arrives to you damaged, please email us within 30 days of your purchase at email@example.com with pictures of the defect and we will send you a prepaid return label to return for a full refund.
We do not offer exchanges at this time. If you'd like to make an exchange, you may purchase the new item and return your unwanted item according to our return policy.
INTERNATIONAL RETURN POLICY
All purchases made outside of the United States are final sale.
If you have any questions about our return policy, please send us an email at firstname.lastname@example.org and we'll get back to you as soon as we can.